Shipping Policy

At Masonic Makes, we are dedicated to providing you with a seamless shopping experience, including reliable and efficient shipping options for your convenience.

Shipping Destinations

We proudly ship to the following countries, often referred to as the Big Four:

  1. United States
  2. United Kingdom
  3. Canada
  4. Australia

If you reside in one of these countries, you can enjoy our flat-rate shipping fee of $5.99 USD for all orders, regardless of size or weight.

Shipping Times

We strive to process and ship all orders promptly. Once your order is confirmed, please allow 1-3 business days for processing before shipment. Once shipped, you can expect your order to arrive within 7 to 15 business days, depending on your location and any potential customs delays.

Please note that shipping times may vary based on factors beyond our control, such as holidays, adverse weather conditions, or other unforeseen circumstances.

Order Tracking

For your peace of mind, all orders shipped by Masonic Makes include tracking information. Once your order has been dispatched, you will receive an email confirmation containing your tracking number, allowing you to monitor the status of your delivery every step of the way.

International Shipping

For customers outside of the Big Four countries, please contact our customer service team at sales@masonicmakers.com to inquire about shipping options and rates specific to your location.

Shipping Address

Please ensure that your shipping address is entered correctly at the time of checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately for assistance.

Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with a current order, please don't hesitate to contact our customer service team at +44 7984990063 or via email at sales@masonicmakers.com. We are here to help and ensure that your shopping experience with Masonic Makes exceeds your expectations.

Thank you for choosing Masonic Makes for your regalia needs. We appreciate your trust and support.