Shipping Policy

At Masonic Makers, we are committed to providing a seamless and reliable shipping experience for our valued customers. This Shipping Policy outlines the details of our shipping process, including destinations, shipping options, and estimated delivery times.

  1. Shipping Destinations:

We currently ship to the following countries:

  • United States
  • United Kingdom
  • Australia
  • Canada
  • Germany
  • France
  • Italy
  1. Shipping Options and Costs:

a. Standard Shipping:

  • United States, Canada, United Kingdom, Australia, Italy: $5.99
  • Germany, France, Italy: $9.99

b. Free Shipping:

  • Occasionally, we may offer free shipping promotions. Keep an eye on our website or subscribe to our newsletter for updates on free shipping offers.
  1. Order Processing Time:

a. Product Handling Time:

  • Our standard product handling time is 1-3 business days, Monday through Friday. This period includes order verification, quality checking, and packaging.
  1. Shipping Time:

a. Standard Shipping Time:

  • The estimated delivery time for standard shipping is 7-15 business days, Monday through Friday, from the date of order dispatch. Please note that unforeseen circumstances or customs processing may cause delays beyond our control.

  1. Tracking Information:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status and location of your package.

  2. Customs and Import Duties:

    • For international orders, please be aware that customs and import duties may be applicable upon arrival in your country. These charges are the responsibility of the recipient and are not included in the shipping cost.

  3. Order Changes and Cancellations:

    • Please review your order carefully before completing the purchase. Once an order is processed and shipped, changes or cancellations may not be possible. Contact our customer support at info@masonicmakers.com for assistance.

  4. Contact Us:

    • If you have any questions or concerns regarding our Shipping Policy, feel free to contact us at info@masonicmakers.com.

By placing an order with Masonic Makers, you acknowledge and agree to the terms outlined in this Shipping Policy. We appreciate your trust and are dedicated to delivering your Masonic regalia items promptly and securely.